These are actual customer testimonials from the below mentioned companies. Original scanned copies can be sent on request. Please contact one of our sales staff to verify their authenticity.
SERENA HOTEL GROUP
This is to confirm that Total Office Solutions is our approved supplier from whom we have been purchasing ColourSoft LaserJet toner cartridges for over 3 years now.
They are in good standing with us, offering good customer service, quick and efficient response to queries, efficient deliveries, and effective after sales service.
We are very pleased with their product and professionalism and would highly recommend them to any prospective customers
Group ICT Manager
Serena Hotels - East Africa
I am writing to recommend Total Office Solutions (EA) Ltd as a very reliable supplier of printer toners. We have worked with them for five years, and in all this time they have always been above par with their services. They are diligent, honest and courteous in their dealings, characteristics that are very essential when dealing with customers. This has made them, by far, stand out as our preferred suppliers for toners for all our needs.
They are punctual with their deliveries, more than considerate in their pricing and the best as far as flexibility is concerned. In the most urgent of situations, they have never failed to deliver as they would easily go out of their way to offer full customer satisfaction, and even exceed the same.
I have no doubts you will be exceptionally pleased if you do business with them. If you have any questions, please feel free to contact me at the below address.
JAVA HOUSE - COFFEE AND TEA
RECOMMENDING TOTAL OFFICE SOLUTIONS (EA) LTD
We have always been reluctant to use compatible toners because there always seems to be question marks over the quality.
Due to persistent follow ups from Total Office Solutions (EA) Ltd, we tried them out a few years ago on a few printers and today, we use compatible toners for all our printers. They are affordable, the quality is EXCELLENT, and they are backed up by a 2 year warranty.
We would highly recommend TOTAL OFFICE SOLUTIONS ColourSoft Toners to anyone who is willing to save money whilst maintaining high quality output.
In addition, their customer service is excellent and response time on deliveries is spot on. We look forward to maintaining this good working relationship with them for future years to come.
Nairobi Java House
Bank Of India
This is to confirm that M/S Total Office Solutions are our valued suppliers and computer related stationary. We have had a good business relationship for more than five years.
They are reliable, and deliveries are immediate, and they do endeavour to replace any product, which by any remote chance does not suit our expectations at no cost.
Manager - Operations
We would like to confirm that Total Office Solutions has been our supplier for the last 2 years and their service to us has been satisfactory.
They have met their obligation to us in the past through their competitive quotes and superior quality. We do hope to continue dealing with them.
Please do not hesistate to contact the undersigned for further information you may need
Platinum Credit Ltd
We have been dealing with Total Office Solutions for some years now, and have experienced immediate responses to inquiries, deliveries and whenever an issue arises which is a testament to a good company.
Their ColourSoft Toners are of a high quality standard and the savings are immense which is why we shall continue to be a loyal clients of theirs.
We look forward to a good continued relationship and would highly recommend them as a supplier
Platinum Credit (K) Ltd.
Kingsway Tyres Ltd
Kingsway Tyre's Limited started buying compatible toners from Total Office Solutions for a very few select printer models in the year 2010 and over time with their prompt service and impeccable toner quality they have managed to become our sole and preferred toner supplier. We have also over the years moved our sister concerns to buy toners from Total Office Solutions.
We are satisfied not only with the product offering but with their diligent customer service and response times. We would gladly and highly recommend them to any company with assurance they will live up to their expectations.
Kingsway Tyres (K) Ltd.
This is to confirm that Total Office Solutions Ltd have been our supplier for more than 3 years. The quality of their products and services has been satisfactory.
Please contact the undersigned for any further information you may require
Ms. Etta B. Ligale
General Manager - Operations
0732 175 200